ServiceNow provides a cloud-based AI platform and suite of enterprise software products designed to automate workflows, integrate systems, and help organizations govern, secure, and manage artificial intelligence across departments and functions. It serves public and private sector organizations, enabling digital transformation regardless of existing systems, cloud environments, or collaboration tools.
The platform bridges the gap between AI-generated insights and operational execution by providing infrastructure that orchestrates action, enforces governance policies, and manages complex workflows within mission-critical processes. ServiceNow competes on two decades of enterprise customer relationships and deep institutional knowledge of cross-functional workflows across diverse industries, functional areas, and user roles.
North America 63% · EMEA 26% · Asia Pacific And Other 12%
geographic · FY2025 (ended Dec 2025) · share of tagged segment revenue (10-K XBRL, as filed)
