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CARE US Equity

Carter Bankshares, Inc.Financials · National Commercial Banks · CIK 1829576 · FY ends Dec 31
$31.25
+0.10 (+0.32%)
USD · as of 2026-08-21 · marketstack

CARE · 10-K · period ended 2020-12-31

← all CARE documents
filed 2021-03-12 · EDGAR original ↗

Our rendering of the filing — original pagination and typography are not reproduced, and tables are reduced to their short label cells (the figures live on FA). Nothing is summarized: every line below is the filing's own text.

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10-K

1

tm214043d1_10k.htm

FORM 10-K

UNITED STATES

SECURITIES AND

EXCHANGE COMMISSION

Washington, D.C.

20549

FORM 10-K

x ANNUAL

REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31,

2020

̈ TRANSITION

REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from

to

Commission

file number: 001-39731

CARTER

BANKSHARES, INC.

(Exact name of registrant

as specified in its charter)

1300 Kings Mountain Road, Martinsville, Virginia 24112

(Address of principal executive offices) (Zip Code)

Registrant’s telephone number, including

area code: (276) 656-1776

Securities registered pursuant to Section 12(b) of

the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered

Common Stock, $1 par value CARE Nasdaq Global Select Market

Securities registered pursuant to Section 12(g) of

the Act: None

Indicate

by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.Yes ̈ Nox

Indicate

by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the

Act.Yes ̈ No x

Indicate

by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the

Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to

file such reports), and (2) has been subject to such filing requirements for the past 90 days.Yes x No ̈

Indicate

by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant

to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period

that the registrant was required to submit such files).Yes ̈ No ̈

Indicate by check mark whether the registrant

is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth

company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting

company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ̈ Accelerated filer x Emerging growth company ̈

Non-accelerated filer ̈ Smaller reporting company ̈

If

an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for

complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange

Act. ̈

Indicate

by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness

of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b))

by the registered public accounting firm that prepared or issued its audit report. x

Indicate

by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).Yes ̈ No x

The

aggregate market value of Carter Bankshares, Inc.’s common stock held by non-affiliates, computed by reference

to the price at which the common stock was last sold, or the average bid and asked price of such common stock, as of June 30,

2020 was $198,774,712.

There

were 26,428,501 shares of common stock of Carter Bankshares, Inc. outstanding as of March 5, 2021.

DOCUMENTS INCORPORATED BY REFERENCE

Portions

of the definitive Proxy Statement of Carter Bankshares, Inc., to be filed pursuant to Regulation 14A for the 2021 annual

meeting of shareholders to be held June 23, 2021, are incorporated by reference into Part III of this Annual Report

on Form 10-K.

TABLE OF CONTENTS

PART I

Item 1. Business 4

Item 1A. Risk Factors 22

Item 1B. Unresolved Staff Comments 35

Item 2. Properties 35

Item 3. Legal Proceedings 35

Item 4. Mine Safety Disclosures 35

PART II

Item 6. Selected Financial Data 38

Item 7A. Quantitative and Qualitative Disclosures About Market Risk 82

Item 8. Financial Statements and Supplementary Data 84

Item 9A. Controls and Procedures 145

Item 9B. Other Information 146

PART III

Item 10. Directors, Executive Officers and Corporate Governance 147

Item 11. Executive Compensation 147

Item 14. Principal Accounting Fees and Services 149

PART IV

Item 15. Exhibits and Financial Statement Schedules 149

CARTER BANKSHARES, INC. AND SUBSIDIARIES

PART 1

ITEM 1. BUSINESS

General

Carter

Bankshares, Inc. (the “Company”) is a holding company headquartered in Martinsville, Virginia with assets

of $4.2 billion at December 31, 2020. The Company is the parent company of its wholly owned subsidiary, Carter Bank &

Trust (the “Bank”). The Bank is an insured, Virginia state-chartered commercial bank which operates branches in Virginia

and North Carolina and is the fourth largest state chartered commercial bank headquartered in Virginia, operating 92 branches

across both states. The Bank provides a full range of financial services with retail, commercial banking products and insurance

products.

Holding Company Reorganization

The

Company was incorporated on October 7, 2020, by and at the direction of the board of directors of the Bank, for the

sole purpose of acquiring the Bank and serving as the Bank’s parent bank holding company pursuant to a corporate

reorganization transaction (the “Reorganization”). On November 9, 2020, the Bank entered into an Agreement

and Plan of Reorganization (the “Reorganization Agreement”) with the Company and CBT Merger Sub, Inc. (the

“Merger Sub”), a wholly-owned subsidiary of the Company, pursuant to which the Reorganization would be effected. Effective

at 7:00 p.m. on November 20, 2020 (the “Effective Time”), under the terms of the Reorganization Agreement

and pursuant to Section 13.1-719.1 of the Virginia Stock Corporation Act (the “VSCA”), the

Bank merged with the Merger Sub and survived such merger as a wholly-owned subsidiary of the Company. Prior to the

Effective Time, the Company had no material assets and had not conducted any business or operations except for activities related

to the Company’s organization and the Reorganization.

At

the Effective Time, under the terms of the Reorganization Agreement and pursuant to Section 13.1-719.1

of the VSCA, each of the outstanding shares of the Bank’s common stock, par value $1.00 per share, formerly

held by its shareholders was converted into and exchanged for one newly issued share of the Company’s common stock, par

value $1.00 per share, and the Bank became the Company’s wholly-owned subsidiary. The shares of the Company’s common

stock issued to the Bank’s shareholders were issued without registration under the Securities Act of 1933, as amended (the

“Act”), pursuant to the exemption from registration provided by Section 3(a)(12) of the Act. Pursuant

to Section 13.1-719.1 of the VSCA, the Reorganization did not require approval of the Bank’s shareholders.

In the Reorganization, each shareholder

of the Bank received securities of the same class, having substantially the same designations, rights, powers, preferences, qualifications,

limitations and restrictions, as those that the shareholder held in the Bank.

Prior to the Effective Time, the Bank’s

common stock was registered under Section 12(b) of the Securities Exchange Act of 1934, as amended (the “Exchange

Act”). The Bank was subject to the information requirements of the Exchange Act and, in accordance with Section 12(i) thereof,

it filed annual and quarterly reports, proxy statements and other information with the Federal Deposit Insurance Corporation (“FDIC”).

Upon consummation of the Reorganization, the Company’s common stock was deemed to be registered under Section 12(b) of

the Exchange Act, pursuant to Rule 12g-3(a) promulgated thereunder, and the Company now files annual reports, proxy

statements and other information with the Securities and Exchange Commission (the “SEC”).

The Company’s common stock is traded

on the Nasdaq Global Select Market (“NASDAQ”) under the ticker symbol “CARE.”

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Operations

The Bank earns revenue primarily from

interest on loans and securities and fees charged for financial services provided to our customers. The Bank incurs expenses for

the cost of deposits, provision for loan losses and other operating costs such as salaries and employee benefits, data processing,

occupancy and tax expense.

Our mission is that the Bank strives to

be the preferred lifetime financial partner for our customers and shareholders, and the employer of choice in the communities

the Bank is privileged to serve. Our strategic plan focuses on restructuring the balance sheet to provide more diversification

and higher yielding assets to increase the net interest margin. Another area of focus is the transformation of the infrastructure

of the Bank to provide a foundation for operational efficiency and provide new products and services for our customers that will

ultimately increase noninterest income.

Our focus continues to be on loan and

deposit growth with a shift in the composition of deposits to more low cost core deposits with less dependence on higher cost

certificates of deposits (“CDs”), as well as, implementing opportunities to increase fee income while closely monitoring

our operating expenses. The Bank is focused on executing our strategy to successfully build our brand and grow our business in

our markets. The Bank’s net interest margin has benefited due to our strategy to deploy our excess cash into higher yielding

and diversified investment securities and purchased loans, as well as, the runoff of higher cost deposits.

The Bank offers a full range of deposit

services including LIFETIME FREE CHECKING, interest checking accounts, savings accounts, retirement accounts and other deposit

accounts of various types, ranging from money market accounts to longer-term CDs. These products and services are available to

our personal and business customers. The transaction accounts and time CDs are tailored to each of the Bank's principal markets

at competitive rates. All deposit accounts are insured by the FDIC up to the maximum amount allowed by law. The Dodd-Frank Act,

signed into law on July 21, 2010, makes permanent the $250,000 limit for federal deposit insurance and the coverage limit

applies per depositor, per insured depository institution for each account ownership.

The Bank also offers a full range of commercial

and personal loans. Commercial loans include both secured and unsecured loans. Consumer loans include residential mortgage, secured

and unsecured loans for financing automobiles, home improvements, education, overdraft protection, personal investments and credit

cards. The Bank also makes real estate construction and acquisition loans, and originates and holds fixed and variable rate mortgage

loans. In addition, the Bank now offers home equity lines of credit to its customers.

The Bank's lending activities are subject

to a variety of lending limits imposed by federal law. While differing limits apply in certain circumstances based on the type

of loan or the nature of the borrower (including the borrower's relationship to the Bank), in general the Bank is subject to a

“loan to one” borrower limit of an amount equal to 15% of the Bank's unimpaired capital and surplus. The Bank may

not make loans to any director, officer, employee or 10% shareholder of the Bank unless the loan is approved by the Company’s

Board of Directors (the “Board”) and is made on terms not more favorable than are made available to a person not affiliated

with the Bank.

Other

bank services include safe deposit boxes, direct deposit of payroll and social security checks and debit cards. Online banking

products including a full suite of digital tools including: online and mobile banking, online account opening, bill pay, eStatements,

mobile deposit, Zelle®,

CardValet®, digital wallet, and

MoneyPass® network of ATMs. Treasury

and corporate cash management services are also available to our business customers. The Bank also provides title insurance and

other financial institution-related products and services. The Bank has no current plans to exercise trust powers.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

The Bank has one wholly owned subsidiary,

CB&T Investment Company (“the Investment Company”), which was chartered effective April 1, 2019. The Investment

Company was formed to hold and manage a group of investments previously owned by the Bank and to provide additional latitude to

purchase other investments.

The Company is a Virginia business corporation

subject to the Bank Holding Company Act of 1956, as amended. As such, the Company is subject to supervision and examination by,

and the regulations and reporting requirements of, the Board of Governors of the Federal Reserve System (“FRB”). The

Company’s principal office is the same as the Bank’s principal office and is located at 1300 Kings Mountain Road,

Martinsville, Virginia 24112. The Company’s telephone number at that address is (276) 656-1776. The Company’s website

address is www.cbtcares.com.

Competition

The Bank experiences significant competition

in attracting depositors and borrowers. Competition in lending activities comes principally from other commercial banks, savings

associations, insurance companies, governmental agencies, credit unions, brokerage firms and other non-bank lenders including

mortgage companies and consumer finance companies. Competition for deposits comes from other commercial banks, savings associations,

money market and mutual funds, credit unions, insurance companies and brokerage firms. Some of the financial organizations competing

with the Bank have greater financial resources than the Bank. Certain of these financial organizations also have greater geographic

coverage and some offer bank and bank-related services which the Bank does not offer.

Human Capital Management

Our employees are the engine that drives

our mission to be the preferred lifetime financial partner for the communities in which we are privileged to serve. Our core values

of building lasting relationships, inclusivity, and optimism are key to building and maintaining a team-oriented environment with

employees that are engaged in open communication to help each other serve, learn, and grow. Our investment in competitive compensation,

health benefits, wellness programs, and a focus on healthy work-life integration allows our employees to provide a high level

of professional service to our customers. At Carter Bankshares, Inc., caring is what we’ll always do best.

Demographics

As of December 31, 2020, we employed

828 full-time and part-time employees across our two-state footprint. No employees are represented by a collective bargaining unit.

For fiscal year 2020, we hired 81 employees. Our voluntary separation turnover rate was 18.8% in fiscal year 2020.

Compensation, Benefits, and Wellness

Our compensation strategy includes the

development of job descriptions that are reviewed annually. We use market-based compensation and benefits data to provide competitive

salaries and benefits for our employees. We offer paid leave, health benefits, wellness programs, a 401(k) program with matching

and year-end employer contributions, restricted stock awards for high performing employees, flexible spending accounts, and employee

assistance programs to all eligible employees. We bring in external professionals who conduct wellness programs, especially during

the COVID-19 pandemic, to help our employees remain focused on their health and wellness.

Employee Performance and Development

The development and performance of our

employees is centered on open dialogue that provides the teammate with our expectations for their role and management the opportunity

to understand their insight on careers and aspirations. Our performance review process uses core competencies and a standardized

rating system to measure performance. Employees are provided the opportunity at the start of the review cycle to perform a self-assessment

including comments. These self-assessments are available for their leaders to review as they develop the overall performance rating.

The performance review is used as input for the merit increase process.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

The Bank developed a standard New Employee

Orientation (NEO) program that employees attend on their first day of employment. The Human Resources team, along with various

departments, provide a standard first-day program so new employees receive consistent information to jump start their new opportunity

with the Bank. Employees also complete an average of 15 hours of regulatory and compliance training each year, in addition to

training specific to their job duties and responsibilities. Leadership programs have been developed and conducted to provide leaders

with the tools and resources they need to develop their employees and build high-performing teams. Employees are given opportunities

to attend webinars and enroll in outside classes to enrich their professional goals.

Diversity, Equity, and Inclusion

We strive to promote inclusion through

our core company values and behaviors. We use various communication channels to develop an engaged workforce and create an inclusive

workplace.

Here is a snapshot of our diversity metrics

as of December 31, 2020:

Gender % of Total

Generation % of Total

Generation Z (1997 and later) 5.00 %

Silent Generation (before 1946) 1.10 %

Ethnicity % of Total

American Indian / Alaskan Native 0.24 %

Black or African American 8.33 %

Hispanic or Latino 1.69 %

Two or more races 1.45 %

We

continue our commitment to equal employment opportunities by focusing on attracting, developing and retaining a diverse

workforce.

Talent Acquisition

We focus on fairness and equitable approaches

to create an environment where all of our employees can develop and thrive. Our efforts include ongoing reviews of our selection

and hiring practices alongside a continued focus on pay equity analysis to offer our employees’ salaries based on their

experience, knowledge, skills, abilities, and fit for the job duties and responsibilities.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Our talent acquisition program uses various

external partners to reach a diverse population of candidates. We review the levels of engagement and inclusion of our current

workforce through surveys, including external benchmarks from organizations like the Best Companies Group. In the most recent

survey, our employees expressed a high degree of feeling they belong within the organization.

Supervision and Regulation

General

Bank holding companies, banks and their

affiliates are extensively regulated under federal and state law. Consequently, the growth and earnings performance of the Company

and the Bank can be affected not only by management decisions and general economic conditions, but also by the statutes administered

by, and the regulations and policies of, various governmental regulatory authorities including, but not limited to, the Virginia

Bureau of Financial Institutions (the “Bureau”), the FDIC, the FRB, the Internal Revenue Service (“IRS”),

federal and state taxing authorities, and the SEC.

The

following summary briefly describes significant provisions of currently applicable federal and state laws and certain regulations

and the potential impact of such provisions. This summary is not complete, and we refer you to the particular statutory or regulatory

provisions or proposals for more information. Because regulation of financial institutions changes regularly and is the subject

of constant legislative and regulatory debate, we cannot forecast how federal and state regulation and supervision of financial

institutions may change in the future and affect the Company’s and the Bank’s operations.

Regulatory Reform

The financial crisis of 2008, including

the downturn of global economic, financial and money markets and the threat of collapse of numerous financial institutions, and

other events led to the adoption of numerous laws and regulations that apply to, and focus on, financial institutions. The most

significant of these laws is the Dodd-Frank Act Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”),

which was enacted on July 21, 2010 and, in part, was intended to implement significant structural reforms to the financial

services industry. The Dodd-Frank Act implemented far-reaching changes across the financial regulatory landscape, including changes

that have significantly affected the business of all bank holding companies and banks, including the Company and the Bank. Some

of the rules that have been proposed and, in some cases, adopted to comply with the Dodd-Frank Act's mandates are discussed

further below.

In May 2018, the Economic Growth,

Regulatory Relief and Consumer Protection Act (the “EGRRCPA”) was enacted to reduce the regulatory burden on certain

banking organizations, including community banks, by modifying or eliminating certain federal regulatory requirements. While the

EGRRCPA maintains most of the regulatory structure established by the Dodd-Frank Act, it amends certain aspects of the regulatory

framework for small depository institutions with assets of less than $10 billion as well as for larger banks with assets above

$50 billion. In addition, the EGRRCPA included regulatory relief for community banks regarding regulatory examination cycles,

call reports, application of the Volcker Rule (proprietary trading prohibitions), mortgage disclosures, qualified mortgages,

and risk weights for certain high-risk commercial real estate loans. However, federal banking regulators retain broad discretion

to impose additional regulatory requirements on banking organizations based on safety and soundness and U.S. financial system

stability considerations.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

The Company and the Bank continue to experience

ongoing regulatory reform. These regulatory changes could have a significant effect on how we conduct business. The specific implications

of the Dodd-Frank Act, the EGRRCPA, and other potential regulatory reforms cannot yet be fully predicted and will depend to a

large extent on the specific regulations that are to be adopted in the future. Certain aspects of the Dodd-Frank Act and the EGRRCPA

are discussed below in more detail.

Regulation of the Company and the

Bank

As a bank holding company, the Company

is subject to the Bank Holding Company Act of 1956 (the “BHCA”) and regulation and supervision by the FRB. Pursuant

to the BHCA, the FRB has the power to order any bank holding company or its subsidiaries to terminate any activity or to terminate

its ownership or control of any subsidiary when it has reasonable grounds to believe that continuation of such activity or ownership

constitutes a serious risk to the financial soundness, safety or stability of any bank subsidiary of the bank holding company.

The FRB and the FDIC have adopted guidelines and released interpretative materials that establish operational and managerial standards

to promote the safe and sound operation of banks and bank holding companies. These standards relate to the institution’s

key operating functions, including but not limited to capital management, internal controls, internal audit systems, information

systems, data and cybersecurity, loan documentation, credit underwriting, interest rate exposure and risk management, vendor management,

executive management and its compensation, corporate governance, asset growth, asset quality, earnings, liquidity and risk management.

The BHCA generally limits the activities

of a bank holding company and its subsidiaries to that of banking, managing or controlling banks, or any other activity that is

closely related to banking or to managing or controlling banks, and permits interstate banking acquisitions subject to certain

conditions, including national and state concentration limits. The FRB has jurisdiction under the BHCA to approve any bank or

non-bank acquisition, merger or consolidation proposed by a bank holding company. A bank holding company must be “well capitalized”

and “well managed” to engage in an interstate bank acquisition or merger, and banks may branch across state lines

provided that the law of the state in which the branch is to be located would permit establishment of the branch if the bank were

a state bank chartered by such state. Bank holding companies and their subsidiaries are also subject to restrictions on transactions

with insiders and affiliates, as further discussed below. Finally, the Company is subject to the periodic reporting requirements

of the Exchange Act, including, but not limited to, filing annual, quarterly and other current reports with the SEC.

The Bank is subject to supervision, regulation

and examination by the Bureau and the Bank’s primary federal regulator, the FDIC. Federal and state laws and regulations

generally applicable to financial institutions regulate, among other things, the scope of business, investments, reserves against

deposits, capital levels relative to operations, the nature and amount of collateral for loans, the establishment of branches,

mergers, consolidations and dividends. The system of supervision and regulation applicable to the Bank establishes a comprehensive

framework for its operations and is intended primarily for the protection of the FDIC’s deposit insurance funds and the

depositors, rather than the shareholders of the Bank. The Bank is not a member of the Federal Reserve System.

Banking Acquisitions; Changes in

Control

The BHCA and related regulations require,

among other things, the prior approval of the FRB in any case where a bank holding company proposes to (i) acquire direct

or indirect ownership or control of more than 5% of the outstanding voting stock of any bank or bank holding company (unless it

already owns a majority of such voting shares), (ii) acquire all or substantially all of the assets of another bank or bank

holding company, or (iii) merge or consolidate with any other bank holding company. In determining whether to approve a proposed

bank acquisition, the FRB will consider, among other factors, the effect of the acquisition on competition, the public benefits

expected to be received from the acquisition, any outstanding regulatory compliance issues of any institution that is a party

to the transaction, the projected capital ratios and levels on a post-acquisition basis, the financial condition of each institution

that is a party to the transaction and of the combined institution after the transaction, the parties’ managerial resources

and risk management and governance processes and systems, the parties’ compliance with the Bank Secrecy Act and anti-money

laundering requirements, and the acquiring institution’s performance under the Community Reinvestment Act and its compliance

with fair housing and other consumer protection laws.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Subject to certain exceptions, the BHCA

and the Change in Bank Control Act, together with the applicable regulations, require FRB approval (or, depending on the circumstances,

no notice of disapproval) prior to any person or company’s acquiring “control” of a bank or bank holding company.

A conclusive presumption of control exists if an individual or company acquires the power, directly or indirectly, to direct the

management or policies of an insured depository institution or to vote 25% or more of any class of voting securities of any insured

depository institution. A rebuttable presumption of control exists if a person or company acquires 10% or more but less than 25%

of any class of voting securities of an insured depository institution and either the institution has registered its securities

with the SEC under Section 12 of the Exchange Act or no other person will own a greater percentage of that class of voting

securities immediately after the acquisition. The Company’s common stock is registered under Section 12 of the Exchange

Act.

On April 1, 2020, the FRB’s

new rule for determining whether a company has control over a bank or other company for purposes of the BHCA, and the control

presumptions promulgated under Regulation Y, became effective. The new rule provides specific guidance for the FRB’s

approach to certain control evaluations, including a tiered framework incorporating a series of presumptions based on ownership

of a class of voting securities. A company may be presumed to be in control of a target second company based on five levels of

ownership of voting securities: (i) less than five percent; (ii) five percent; (iii) ten percent; (iv) 15

percent; (v) 25 percent; and (vi) with a presumption triggered at levels below 25 percent, depending on whether any

of nine types of relationships exist (i.e., directors and director service positions, business relationships and business terms,

officer/employee interlocks, contractual powers, proxy contests involving directors, and total equity ownership) and, at the same

time, ownership of a class of voting securities exceeds certain thresholds. As was the case prior to the new rule, a presumption

of control (once triggered) does not automatically result in a control determination under the BHCA as such presumptions may be

rebutted. The new rule applies only to questions of control under the BHCA, but does not extend to the Change in Bank Control

Act.

In addition, Virginia law requires the

prior approval of the SCC for (i) the acquisition by a Virginia bank holding company of more than 5% of the voting shares

of a Virginia bank or a Virginia bank holding company, or (ii) the acquisition by any other person of control of a Virginia

bank holding company or a Virginia bank.

Certain Transactions by Insured

Banks with their Affiliates

There are statutory restrictions related

to the extent bank holding companies and their non-bank subsidiaries may borrow, obtain credit from or otherwise engage in “covered

transactions” with their insured depository institution (i.e., banking) subsidiaries. In general, an “affiliate”

of a bank includes the bank’s parent holding company and any subsidiary thereof. However, an “affiliate” does

not generally include the bank’s operating subsidiaries. A bank (and its subsidiaries) may not lend money to, or engage

in other covered transactions with, its non-bank affiliates if the aggregate amount of covered transactions outstanding involving

the bank, plus the proposed transaction, exceeds the following limits: (a) in the case of any one such affiliate, the aggregate

amount of covered transactions of the bank and its subsidiaries cannot exceed 10 percent of the bank’s capital stock and

surplus; and (b) in the case of all affiliates, the aggregate amount of covered transactions of the bank and its subsidiaries

cannot exceed 20 percent of the bank’s capital stock and surplus. “Covered transactions” are defined to include

a loan or extension of credit to an affiliate, a purchase of or investment in securities issued by an affiliate, a purchase of

assets from an affiliate, the acceptance of securities issued by an affiliate as collateral for a loan or extension of credit

to any person or company, the issuance of a guarantee, acceptance or letter of credit on behalf of an affiliate, securities borrowing

or lending transactions with an affiliate that creates a credit exposure to such affiliate, or a derivatives transaction with

an affiliate that creates a credit exposure to such affiliate. Certain covered transactions are also subject to collateral security

requirements.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Covered transactions as well as other

types of transactions between a bank and a bank holding company must be on market terms, which means that the transaction must

be conducted on terms and under circumstances that are substantially the same, or at least as favorable to the bank, as those

prevailing at the time for comparable transactions with or involving nonaffiliates or, in the absence of comparable transactions,

that in good faith would be offered to or would apply to nonaffiliates. Moreover, certain amendments to the BHCA provide that,

to further competition, a bank holding company and its subsidiaries are prohibited from engaging in certain tying arrangements

in connection with any extension of credit, lease or sale of property of any kind, or furnishing of any service.

Regulatory Capital Requirements

All financial institutions are required

to maintain minimum levels of regulatory capital. The FDIC establishes risk-based and leveraged capital standards for the financial

institutions they regulate. The FDIC also may impose capital requirements in excess of these standards on a case-by-case basis

for various reasons, including financial condition or actual or anticipated growth.

As of December 31, 2020 and 2019,

the Bank qualified as a “well capitalized” institution (see Note 21) of the Notes to Consolidated Financial Statements

filed herewith). Under the risk-based capital requirements, through December 31, 2015, the Bank was required to maintain

a minimum ratio of total capital to risk-weighted assets of at least 8%. At least half of the total capital was required to be

“Tier 1 capital,” which consists principally of common and certain qualifying preferred shareholders’ equity,

less certain intangibles and other adjustments. The remainder, “Tier 2 capital,” consists of a limited amount of subordinated

and other qualifying debt (including certain hybrid capital instruments) and a limited amount of the general loan loss reserve.

The federal regulatory agencies established

a minimum leveraged capital ratio (Tier 1 capital to period end total average assets). These guidelines provided for a minimum

leverage capital ratio of 4%. The guidelines also provided that banking organizations experiencing internal growth or making acquisitions

were expected to maintain strong capital positions substantially above the minimum supervisory levels, without significant reliance

on intangible assets.

In response to the COVID-19 Pandemic,

the federal bank regulatory authorities issued an interim final rule in March 2020 to provide banking organizations

that are required to implement ASU 2016-13, Measurement of Credit Losses on Financial Instruments before the end of 2020 the option

to delay the estimated impact on regulatory capital by up to two years, with a three-year transition period to phase out the cumulative

benefit to regulatory capital provided during the two-year delay.

On August 26, 2020, the federal banking

agencies adopted a final rule that allows the Company to phase in the impact of adopting the Current Expected Credit Losses

(“CECL”) methodology up to two years, with a three-year transition period to phase out the cumulative benefit to regulatory

capital provided during the two-year delay. This final rule is substantially similar to the interim final rule issued

in March 2020. Refer to the section titled Capital Resources in Item 7 “Management’s Discussion and Analysis

of Financial Condition and Results of Operations” of this Form 10-K for information regarding the impact of this final

rule on the Company’s regulatory capital.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Basel III Capital Framework

The FRB and the FDIC have adopted rules to

implement the Basel III capital framework as outlined by the Basel Committee on Banking Supervision and standards for calculating

risk-weighted assets and risk-based capital measurements (collectively, the “Basel III Final Rules”) that apply to

banking institutions they supervise. For the purposes of the Basel III Final Rules, (i) common equity tier 1 capital (CET1)

consists principally of common stock (including surplus) and retained earnings; (ii) Tier 1 capital consists principally

of CET1 plus non-cumulative preferred stock and related surplus, and certain grandfathered cumulative preferred stocks and trust

preferred securities; and (iii) Tier 2 capital consists of other capital instruments, principally qualifying subordinated

debt and preferred stock, and limited amounts of an institution’s allowance for loan losses. Each regulatory capital classification

is subject to certain adjustments and limitations, as implemented by the Basel III Final Rules. The Basel III Final Rules also

establish risk weightings that are applied to many classes of assets held by community banks, importantly including applying higher

risk weightings to certain commercial real estate loans.

The Basel III Final Rules and minimum

capital ratios required to be maintained by banks were effective January 1, 2015. The Basel III Final Rules also include

a requirement that banks maintain additional capital (the “capital conservation buffer”), which was phased in beginning

January 1, 2016 and was fully phased-in effective January 1, 2019. The Basel III Final Rules and fully phased-in

capital conservation buffer require banks to maintain a:

The Basel III Final Rules provide

deductions from and adjustments to regulatory capital measures, primarily to CET1, including deductions and adjustments that were

not applied to reduce CET1 under historical regulatory capital rules. For example, mortgage servicing rights, deferred tax assets

dependent upon future taxable income, and significant investments in non-consolidated financial entities must be deducted from

CET1 to the extent that any one such category exceeds 10% of CET1 or all such categories in the aggregate exceed 15% of CET1.

As of December 31, 2020, the Bank met all capital adequacy requirements under the Basel III Final Rules, including the capital

conservation buffer on a fully phased-in basis as if such requirements were in effect as of that date.

Community Bank Leverage Ratio

As a result of the EGRRCPA, the federal

banking agencies were required to develop a Community Bank Leverage Ratio (the ratio of a bank’s tangible equity capital

to average total consolidated assets) for banking organizations with assets of less than $10 billion, such as the Bank. On October 29,

2019, the federal banking agencies issued a final rule that implements the Community Bank Leverage Ratio Framework (the “CBLRF”).

To qualify for the CBLRF, a bank must have less than $10 billion in total consolidated assets, limited amounts of off-balance

sheet exposures and trading assets and liabilities, and a leverage ratio greater than 9%. A bank that elects the CBLRF and has

a leverage ratio greater than 9% will be considered to be in compliance with Basel III capital requirements and exempt from the

complex Basel III calculations. A bank that falls out of compliance with the CBLRF will have a two-quarter grace period to come

back into full compliance, provided that its leverage ratio remains above 8% (a bank will be deemed well-capitalized during the

grace period). The CBLRF became available for banking organizations to use as of March 31, 2020 (with the flexibility for

banking organizations to subsequently opt into or out of the CBLRF, as applicable). As of December 31, 2020, the Bank has

not elected to apply the CBLRF.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Dividend Limitations

The Company is a legal entity that is

separate and distinct from the Bank. A significant portion of the revenues of the Company result from dividends paid to it by

the Bank. Both the Company and the Bank are subject to laws and regulations that limit the payment of dividends, including limits

on the sources of dividends and requirements to maintain capital at or above regulatory minimums. Banking regulators have indicated

that Virginia banking organizations should generally pay dividends only (1) from net undivided profits of the bank, after

providing for all expenses, losses, interest and taxes accrued or due by the bank and (2) if the prospective rate of earnings

retention appears consistent with the organization’s capital needs, asset quality and overall financial condition. In addition,

FRB supervisory guidance indicates that the FRB may have safety and soundness concerns if a bank holding company pays dividends

that exceed earnings for the period in which the dividend is being paid. Further, the Federal Deposit Insurance Act (“FDIA”)

prohibits insured depository institutions such as the Bank from making capital distributions, including paying dividends, if,

after making such distribution, the institution would become undercapitalized as defined in the statute. We do not expect that

any of these laws, regulations or policies will materially affect the ability of the Company or the Bank to pay dividends.

Insurance of Accounts, Assessments

and Regulation by the FDIC

Deposits with the Bank are insured through

the Deposit Insurance Fund (“DIF”) of the FDIC. As a DIF-insured institution, the Bank is subject to FDIC rules and

regulations as administrator of the DIF. The Dodd-Frank Act made permanent the current standard maximum deposit insurance amount

of $250,000. The FDIC coverage applies per depositor, per insured depository institution, for each account ownership category.

The FDIC is authorized to conduct examinations of and to require reporting by DIF-insured institutions.

The FDIC is authorized to prohibit any

DIF-insured institution from engaging in any activity that the FDIC determines by regulation or order to pose a serious threat

to the insurance fund. Also, the FDIC may initiate enforcement actions against banks after first giving the institution’s

primary regulatory authority an opportunity to take such action. The FDIC may terminate the deposit insurance of any depository

institution, including the Bank, if it determines, after a hearing, that the institution has engaged or is engaging in unsafe

or unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation,

order or any condition imposed in writing by the FDIC. It also may suspend deposit insurance temporarily during the hearing process

for the permanent termination of insurance, if the institution has no tangible capital. If deposit insurance is terminated, the

deposits at the institution at the time of termination, less subsequent withdrawals, shall continue to be insured for a period

from six months to two years, as determined by the FDIC. Management is aware of no existing circumstances that could result in

termination of the Bank’s deposit insurance.

The actual assessment to be paid by each

DIF member is based on the institution’s assessment risk classification and whether the institution is considered by its

supervisory agency to be financially sound or to have supervisory concerns.

The DIF is funded by assessments on banks

and other depository institutions calculated based on average consolidated total assets minus average tangible equity (defined

as Tier 1 capital). As required by the Dodd-Frank Act, the FDIC has adopted a large-bank pricing assessment scheme, set a target

“designated reserve ratio” (described in more detail below) of 2% for the DIF and, in lieu of dividends, provides

for a lower assessment rate schedule when the reserve ratio reaches 2% and 2.5%. An institution's assessment rate is based on

a statistical analysis of financial ratios that estimates the likelihood of failure over a three-year period, which considers

the institution’s weighted average CAMELS component rating, and is subject to further adjustments including those related

to levels of unsecured debt and brokered deposits (not applicable to banks with less than $10 billion in assets). At December 31,

2020, total base assessment rates for institutions that have been insured for at least five years range from 1.5 to 30 basis points

applying to banks with less than $10 billion in assets.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

The Dodd-Frank Act transferred to the

FDIC increased discretion with regard to managing the required amount of reserves for the DIF, or the “designated reserve

ratio.” The Federal Deposit Insurance Act (“FDIA”) requires that the FDIC consider the appropriate level for

the DIF on at least an annual basis. As of December 31, 2020, the DIF was 2% and the minimum DIF was 1.35%.

Banks with less than $10 billion in total

consolidated assets (such as the Bank) receive credits to offset the portion of their assessments that help to raise the reserve

ratio to 1.35%. The FDIC will automatically apply such a bank’s credits to reduce its regular DIF assessment up to the entire

amount of the assessment. The FDIC will remit any such remaining credits in a lump sum to the appropriate bank following application

to the bank’s regular DIF assessment for four quarterly assessment periods.

In June 2020, the FDIC adopted a

final rule that generally removes the effect of lending by financial institutions under the Small Business Administration’s

Paycheck Protection Program (“PPP”) when calculating a bank’s deposit insurance assessment by providing an offset

to the bank’s total assessment amount for the increase in the assessment base attributable to the bank’s participation

in the PPP. This final rule began applying to FDIC deposit insurance assessments during the second quarter of 2020.

Community Reinvestment

The Community Reinvestment Act (the “CRA”)

imposes on financial institutions, including the Bank an affirmative obligation to help meet the credit needs of their local communities,

including low and moderate-income neighborhoods, consistent with the safe and sound operation of those institutions. Each financial

institution’s efforts in helping meet community credit needs currently are evaluated as part of the examination process

pursuant to regulations adopted by the federal banking agencies. Under the regulation, a financial institution’s efforts

in helping meet its community’s credit needs are evaluated, based on the particular institution’s total assets, according

to three-pronged test of lending, investment and service in the community. The grade received by a bank is considered in evaluating

mergers, acquisitions and applications to open a branch or facility. To the best knowledge of the Bank, it is meeting its obligations

under the CRA. The Bank received a rating of “satisfactory” on its most recent CRA examination dated October 23,

2020.

Federal Home Loan Bank of Atlanta

The Bank is a member of the Federal Home

Loan Bank (“FHLB”) of Atlanta, which is one of 12 regional FHLBs that provide funding to their members for making

housing loans as well as for affordable housing and community development loans. Each FHLB serves as a reserve, or central bank,

for the members within its assigned region. Each FHLB makes loans to members in accordance with policies and procedures established

by the Board of Directors of the FHLB. As a member, the Bank must purchase and maintain stock in the FHLB. At December 31,

2020, the Bank owned $5.1 million of FHLB stock.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Consumer Protection

The Consumer Financial Protection Bureau

(the “CFPB”) is the federal regulatory agency responsible for implementing, examining and enforcing compliance with

federal consumer financial laws for institutions with more than $10 billion of assets and, to a lesser extent, smaller institutions.

The CFPB supervises and regulates providers of consumer financial products and services, and has rulemaking authority in connection

with numerous federal consumer financial protection laws (for example, but not limited to, the Truth-in-Lending Act (“TILA”)

and the Real Estate Settlement Procedures Act (“RESPA”)).

Because the Company and the Bank are smaller

institutions (i.e., with assets of $10 billion or less), most consumer protection aspects of the Dodd-Frank Act will continue

to be applied to the Company by the FRB and the Bank by the FDIC. However, the CFPB may include its own examiners in regulatory

examinations by a smaller institution’s principal regulators and may require smaller institutions to comply with certain

CFPB reporting requirements. In addition, regulatory positions taken by the CFPB and administrative and legal precedents established

by CFPB enforcement activities, including in connection with supervision of larger banks, could influence how the FRB and the

FDIC apply consumer protection laws and regulations to financial institutions that are not directly supervised by the CFPB. The

precise effect of the CFPB’s consumer protection activities on the Company and the Bank cannot be determined with certainty.

Mortgage Banking Regulation

In connection with making mortgage loans,

the Bank is subject to rules and regulations that, among other things, establish standards for loan origination, prohibit

discrimination, provide for inspections and appraisals of property, require credit reports on prospective borrowers, in some cases

restrict certain loan features and fix maximum interest rates and fees, require the disclosure of certain basic information to

mortgagors concerning credit and settlement costs, limit payment for settlement services to the reasonable value of the services

rendered and require the maintenance and disclosure of information regarding the disposition of mortgage applications based on

race, gender, geographical distribution and income level. The Bank’s mortgage origination activities are subject to the

Equal Credit Opportunity Act (“ECOA”), TILA, the Home Mortgage Disclosure Act, RESPA, the Home Ownership Equity Protection

Act, and the regulations promulgated under these acts, among other additional state and federal laws, regulations and rules.

The Bank’s mortgage origination

activities are also subject to Regulation Z, which implements TILA. Certain provisions of Regulation Z require mortgage lenders

to make a reasonable and good faith determination, based on verified and documented information, that a consumer applying for

a mortgage loan has a reasonable ability to repay the loan according to its terms. Alternatively, a mortgage lender can originate

“qualified mortgages,” which are generally defined as mortgage loans without negative amortization, interest-only

payments, balloon payments, terms exceeding 30 years, and points and fees paid by a consumer equal to or less than 3% of the total

loan amount. Under the EGRRCPA, most residential mortgage loans originated and held in portfolio by a bank with less than $10

billion in assets will be designated as “qualified mortgages.” Higher-priced qualified mortgages (e.g., sub-prime

loans) receive a rebuttable presumption of compliance with ability-to-repay rules, and other qualified mortgages (e.g., prime

loans) are deemed to comply with the ability-to-repay rules. The Bank predominantly originates mortgage loans that comply with

Regulation Z’s “qualified mortgage” rules.

CARTER BANKSHARES, INC. AND SUBSIDIARIES

ITEM 1. BUSINESS (continued)

Brokered Deposits

Section 29 of the FDIA and FDIC regulations

generally limit the ability of any bank to accept, renew or roll over any brokered deposit unless it is “well capitalized”

or, with the FDIC’s approval, “adequately capitalized.” However, as a result of the EGRRCPA, the FDIC undertook

a comprehensive review of its regulatory approach to brokered deposits, including reciprocal deposits, and interest rate caps

applicable to banks that are less than “well capitalized.” On December 15, 2020, the FDIC issued final rules that

Source: SEC EDGAR (public domain) · 10-K for the period ended 2020-12-31, filed 2021-03-12 · accession 0001104659-21-035311

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